GENERAL TERMS & CONDITIONS
1. General
1.1. These Terms and Conditions (“T&Cs”) shall be the official source of reference for any complication/dispute related to the use of Megadice.com, our service, or Software. All Games played on Megadice.com are subject to these T&Cs. You are responsible for reading these T&Cs carefully and ensuring you understand them. If you do not agree, you should refrain from using the Website.
1.2. Megadice.com is operated by 3-102-939604 Limitada. Megadice.com is licensed and regulated by the Tobique Gaming Commission.
1.3. 3-102-939604 Limitada is here referred to as “Company”, “We”, “Us”, or “Our”. The Player or registered User shall be referred to as “You”, “Yours”, “End User”, “Account Holder”, or “the Player”, as appropriate.
1.4. We reserve the right to amend these T&Cs at any time without prior notice.
1.5. Updated Terms & Conditions are effective once published on this page but will not retroactively affect bonus promotions. It is your responsibility to review the T&Cs regularly and prior to claiming any bonuses and/or placing bets.
1.6. In case of discrepancy between the English version of the T&Cs and any translated version, the English version shall prevail.
1.7. Any native digital tokens and any staking features offered on this platform are provided as ancillary ecosystem services and are not authorized, regulated, or supported by the Tobique Gaming Commission.
1.8. Loot boxes are prohibited under the TGC license; players may only receive the cash equivalent of prizes, and no actual items will be granted.
2. My Account
2.1. To play real money games, you must open an account. If you register or deposit using BankID or any similar verification method, you authorize us to receive your personal details from that system to create your Player Account.
2.2. The minimum age to register is 18 years old.
2.3. Players residing in countries not listed on the registration page cannot open an account.
2.4. We reserve the right to prohibit persons from certain jurisdictions from opening an account.
2.5. Employees, executives, managers, directors, consultants, agents, affiliated companies, providers, or anyone with access to inside information cannot participate in Games during their term of employment/engagement
2.6. Only one account per person is allowed (one name, one account, one IP address). Multiple accounts are strictly forbidden and will be closed immediately.
2.7. Players using shared environments (e.g., dormitories, fraternities) must contact support before opening accounts to avoid unnecessary security procedures.
3. Account Verification
3.1. Accounts must be verified for age, fraud prevention, payment processing, and other compliance purposes.
3.2. To withdraw, you must provide copies of:
- A personal identification document (ID, driver’s license, or passport)
- A utility bill (gas, electric, water, landline phone – max 3 months old) showing name/address matching your account
3.3. Additional authorization forms or documents may be requested.
3.4. Documents must be sent via LiveChat or email.
3.5. Players using BankID authorize us to collect required identification information for account creation.
4. Deposits
4.1. Minimum deposits are required to place bets. Deposits may be made through various payment providers.
4.2. Only your personal credit/debit card or payment method may be used. The name on the payment method must match your account name.
4.3. Deposited funds will appear in your account within a reasonable time after confirmation.
4.4. We may request proof of payment at any time.
4.5. Maximum deposit per transaction: €5,000.
4.6. No credit is granted for play. No interest will apply to delays in withdrawal processing.
5. Withdrawals
5.1. Payout requests may be made from your available balance if all conditions are met.
5.2. Withdrawals will, where possible, be processed using the same method as the deposit.
5.3. Withdrawals must be made to an account registered in your name.
5.4. Bonus funds and unfinished games cannot be withdrawn.
5.5. Minimum withdrawal: €25.
5.6. Minimum withdrawal via Bank Transfer: €100.
5.7. Processing time: 1–3 business days (after document verification).
5.8. Verification must be fully completed before withdrawal. Additional certified IDs may be requested.
5.9. Withdrawal processing fees may apply and will be shown during the request.
5.10. Withdrawal limits:
- €5,000/day
- €10,000/week
- €20,000/month
(VIP players may have higher limits. Progressive jackpot wins are exempt.)
5.11. Winnings of €100,000+ may be paid in 10 monthly installments (10% each).
5.12. Deposits not tied to a bonus must be wagered at least once before withdrawal. Suspicion of fraud/money laundering may result in forfeiture and account closure.
6. Restricted Player Groups
Players from the following countries may not register or play for real money:
Afghanistan, Canadian Province of New Brunswick, China, Cuba, Central African Republic, Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, UK, USA, Yemen, Venezuela
7. Anti-Money Laundering (AML) & Counter-Terrorism Financing
7.1. We comply with AML laws and must perform due diligence on customers.
7.2. Information provided is handled per our Privacy Policy.
7.3. We may conduct public checks to verify your information.
7.4. You may play while under review, but withdrawals are blocked until verification is complete.
7.5. If required information is not provided, the account will be blocked/terminated. Deposit funds may be returned unless restricted by law.
7.6. Additional documents may be requested.
7.7. Providing false information will result in cancellation of registration and forfeiture of winnings.
8. Responsible Gaming
8.1. We support responsible gambling.
8.2. You may set the following limits:
- Loss Limit
- Deposit Limit
- Wagering Limit (Daily, Weekly, Monthly)
8.3. Limits may be changed/revoked by contacting support.
8.4. Self-exclusion tools are available upon request.
8.5. To self-exclude, email Megadice.com with account details and exclusion period.
8.6. Requests will be implemented within a reasonable timeframe.
8.7. Limits/exclusions apply per account.
8.8. For more information, contact customer support.
8.9. Account closure is valid for 6 months and applies only to Megadice.com.
8.10. Restrictions take effect once processed by Support.
9. Data Protection
9.1. We adopt technical and organizational measures to secure systems and data.
9.2. Your personal data may be processed by us or third parties engaged to provide services.
9.3. Data will be processed per our Privacy Policy and in compliance with applicable laws.
9.4. See the Privacy Policy for more details.
10. Complaints
10.1. Complaints must be submitted via email..
10.2. Complaints are handled by support and escalated if necessary. You will be updated reasonably.
11. SMS & Email
11.1. SMS and email notifications are available to members only.
11.2. In case of conflict, the Website and official T&Cs prevail.
11.3. We are not responsible for errors or failed delivery of messages.
11.4. Some messages/offers may be targeted to specific member groups only.
11.5. Certain promotions apply only if specific requirements are met.
12. Limitation of Liability
12.1. Services are provided for entertainment purposes only. Participation is voluntary and at your own risk.
12.2. We and our affiliates:
- Do not warrant uninterrupted, error-free access to services
- Are not liable for losses, costs, or damages related to your use of the Website or Games
12.3. You agree to indemnify and hold us harmless from any claims or damages related to your participation.
13. Breach of Agreement
13.1. Breach of T&Cs may result in account suspension, closure, or withholding of winnings.
13.2. The Company has the final say on whether a violation occurred.
13.3. We are not liable for breaches caused by circumstances beyond our control.
14. Governing Law
14.1. These T&Cs are governed by the Laws of Tobique.
14.2. Disputes shall be subject to the exclusive jurisdiction of Costa Rica.
